Shipping Policy

All domestic My Merchant purchases are shipped using tracked courier and should reach New Zealand addresses within 1-3 working days once processed. In certain cases, orders placed in the lower North Island before noon may be delivered same-day.

You may contact admin@mymerchant.co.nz should you wish to query or track your item if it has not been delivered within the specified time period.

Availability: All shipping times are based on the assumption that your choice of products are in stock. You will be notified as part of your quote of an expected delivery time.